Telehealth Appointments

Telehealth appointments are a great option in a country like Australia. Whether you are in a rural and remote region or have difficulties with transportation, you don’t have to miss out on quality mental health services. Similarly so many of us have demanding work schedules that makes it harder to access services during office hours. Telehealth counselling and services can therefore be a great solution with options to access support in the late afternoon and evenings. Research shows that accessing therapy online is just as effective as speaking with a psychologist in person too.


Common Referral Reasons for Telehealth Appointments

Cassandra Burford works exclusively via telehealth. She works with young people and adults, with a special interest in older adults and those navigating treatment for chronic conditions like cancer. She is available Wednesday, Thursday and Friday with after hours appointments available for those who are juggling other commitments during typical work hours. Cassandra accepts referrals for a range of different difficulties, including:


Can I still get a Medicare Rebate?

Absolutely. If your GP has written you a mental health care plan, we are able to process the Medicare rebate on your behalf. Our practice management software also has capacity to store your account details in an encrypted format so that we can easily process payments and any rebates on your behalf.


Things To Keep In Mind for your Telehealth Appointments…

To ensure that you get the most from your telehealth appointments, there are a few things that you will need to organise before your session. This includes:

  • A reliable internet connection
  • A device that has a video function and microphone
  • A private and confidential space

Contact Us

Feel free to reach out to our friendly team about telehealth appointments. They can discuss our intake process, booking appointments, and the Medicare system with you.

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